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Privacy Policy

How ClassAddmin collects, uses, and protects your personal information.

Last updated: 15 January 2026

Introduction

ClassAddmin ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

Please read this privacy policy carefully. By using ClassAddmin, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • School name and address
  • Student information (names, birthdates, academic records)
  • Parent/guardian contact information
  • Payment information
  • Profile photos (optional)

Automatically Collected Information

When you access our platform, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (features used, time spent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative communications (service updates, security alerts)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

  • With service providers who assist in our operations (payment processors, SMS providers)
  • For legal purposes when required by law or to protect our rights
  • With your consent when you have given explicit permission
  • Business transfers in connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Secure data centers

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Schools may request deletion of their data upon termination of service.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@classaddmin.com.

Children's Privacy

We collect information about students as part of providing educational services to schools. Schools are responsible for obtaining appropriate consent from parents or guardians.

International Data Transfers

Your information may be transferred to and processed in countries other than Ghana. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@classaddmin.com

Legal Email: legal@classaddmin.com

Address: Accra, Ghana